Privacy Policy

1. Introduction

At lottoAustPlay, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when registering for our services, expressing an interest in obtaining information about us or our products and services, participating in activities on the website, or otherwise contacting us.

Personal Information may include:

• Full name
• Email address
• Phone number
• Date of birth
• Residential address
• Payment information
• Identification documents (for age and identity verification)

Automatically Collected Information may include:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Device information

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Create and manage your account
• Process transactions and send related information
• Verify your identity and age (as required by Australian gambling laws)
• Provide and maintain our services
• Respond to inquiries and offer support
• Send administrative information
• Send marketing and promotional communications (with your consent)
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: We may disclose your information where required by law or if we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

Third-Party Service Providers: We may share your information with third-party service providers to assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Marketing Communications: With your consent, we may share your information with third parties for marketing purposes.

Business Transfers: If lottoAustPlay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Your Rights

Under Australian privacy law, you have rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to opt out of marketing communications

8. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should familiarize yourself with the privacy policies and practices of the third party responsible for that website.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. In accordance with Australian gambling laws, if you are under 18, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 18, we will delete that information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@lottoaustplay.com.au
Phone: +61-8-7422-7278
Address: 33 Railway Terrace, Alice Springs NT 0870, Australia